Boulevard 501 – Terms & Conditions
Last updated: October 2026
1. Introduction
Welcome to Boulevard 501.
These Terms & Conditions apply to the use of the Boulevard 501 website and to accommodation bookings made directly with Boulevard 501.
By making a booking or using this website, you agree to comply with these Terms & Conditions, together with any specific terms communicated to you as part of your booking.
These Terms & Conditions are intended to provide clear information regarding the use of the accommodation, bookings, payments, cancellations and the responsibilities of guests during their stay.
2. Accommodation
Boulevard 501 is a luxury four-bedroom beachfront penthouse in Margate, KwaZulu-Natal.
The apartment accommodates a maximum of 8 guests and includes:
- Four bedrooms
- Three bathrooms
- Fully equipped kitchen
- Lounge and dining areas
- Enclosed entertainment area
- Built-in gas braai
- Pool table
- Table tennis
- Balcony with ocean views
- Secure double basement parking
- Access to the complex swimming pool and applicable facilities
- Elevator access
- Controlled electronic access
The accommodation is also wheelchair friendly.
Facilities and common areas are subject to the rules, operating conditions and availability of the residential complex.
3. Bookings and Availability
All bookings are subject to availability.
A booking is only confirmed once the applicable booking requirements and payment obligations have been completed and the booking has been confirmed.
Rates may vary according to the season, dates of travel, length of stay and other applicable booking conditions.
The rates and conditions applicable to a particular booking will be confirmed to the guest at the time of booking.
Guests are responsible for checking their booking confirmation and ensuring that the dates, number of guests and other booking details are correct.
4. Payment
Payment requirements will depend on the applicable booking and will be communicated to the guest during the booking process.
For bookings made through a third-party booking platform, the payment terms, cancellation conditions and other applicable conditions of that platform may also apply.
Guests should retain their booking confirmation and proof of payment.
5. Cancellation and Changes to Bookings
Guests may cancel or amend a booking subject to the applicable booking conditions and South African consumer law.
Where a cancellation charge applies, the charge will be determined having regard to the circumstances of the cancellation, including the amount of notice provided, the nature of the booking and the reasonable opportunity to re-let the accommodation.
Any cancellation terms specifically communicated and accepted at the time of booking will apply, subject to applicable law.
Guests should contact Boulevard 501 as soon as possible if they need to cancel or change a booking.
Boulevard 501 reserves the right to retain or charge amounts that are reasonably due in accordance with the applicable booking terms and law.
6. Refundable Breakage Deposit
A refundable breakage deposit of R5,000 is required and is payable before arrival.
The deposit is held as security against damage to the apartment or its contents, loss of property, excessive cleaning or other applicable costs arising during the stay.
Following departure, the property will be inspected.
Provided there are no applicable deductions, the breakage deposit will be refunded within 72 hours of departure.
Where deductions are required, the guest will be informed of the applicable deduction.
7. Number of Guests
Boulevard 501 accommodates a maximum of 8 guests.
The number of guests staying at the property may not exceed the number stated on the booking unless prior approval has been obtained from Boulevard 501.
The guest making the booking is responsible for ensuring that all members of their group comply with these Terms & Conditions and the applicable house and complex rules.
8. Children
Children are welcome at Boulevard 501.
Guests are responsible for the supervision and safety of children during their stay.
No cots or additional beds are provided unless specifically agreed in advance.
9. Minimum Age
The minimum age for the person responsible for the booking and check-in is 21 years.
Boulevard 501 reserves the right to request proof of identification where reasonably required for check-in or booking purposes.
10. Check-in and Check-out
Check-in and check-out arrangements will be communicated to the guest before arrival.
Guests are required to follow the check-in and check-out instructions provided by Boulevard 501.
Any request for early check-in or late check-out is subject to availability and prior approval.
11. Smoking
Smoking is not permitted inside the apartment.
Guests are responsible for ensuring that members of their group comply with this requirement.
Any additional cleaning, damage or other costs resulting from smoking inside the apartment may be deducted from the breakage deposit where applicable.
12. Parties, Events and Excessive Noise
Parties, events and functions are not permitted at Boulevard 501 unless specifically authorised in writing beforehand.
Guests must respect other residents and comply with applicable complex rules regarding noise and conduct.
Excessive noise, disruptive behaviour or conduct that causes disturbance to other residents is not permitted.
Boulevard 501 reserves the right to take appropriate action where guests seriously breach these requirements.
13. Pets
Pets are not permitted at Boulevard 501 unless specifically authorised in writing before arrival.
14. Damage, Loss and Breakages
Guests are responsible for the accommodation and its contents during their stay.
Guests may be held responsible for damage, breakages, loss of property or other costs caused by themselves or members of their group.
Guests should report any damage or maintenance issue to Boulevard 501 as soon as reasonably possible.
Applicable costs may be deducted from the refundable breakage deposit.
15. Cleaning and Servicing
Boulevard 501 is serviced according to the property’s applicable servicing arrangements.
Clean linen is provided according to the property’s normal schedule.
Guests are expected to leave the apartment in a reasonably clean and orderly condition and to dispose of rubbish appropriately.
Additional cleaning required as a result of excessive mess, misuse or other unusual circumstances may be charged to the guest.
16. Beach Towels
Guests are required to provide their own beach towels.
Beach towels are not supplied as part of the standard accommodation.
17. Parking
Boulevard 501 provides secure double basement parking.
Guests must use the designated parking facilities and comply with the applicable parking and access rules of the complex.
Boulevard 501 is not responsible for loss or damage to vehicles or personal belongings left in vehicles, except where liability cannot lawfully be excluded.
18. Complex Facilities
Guests may have access to applicable complex facilities, including the swimming pool, garden and fitness facilities.
Use of common facilities is subject to the rules and operating conditions of the complex.
Facilities may occasionally be unavailable due to maintenance, safety requirements, weather conditions or circumstances outside the reasonable control of Boulevard 501.
19. Personal Belongings
Guests are responsible for their personal belongings during their stay.
Boulevard 501 is not responsible for loss, theft or damage to guests’ personal property except where liability cannot lawfully be excluded.
Guests should take reasonable precautions to secure valuables and personal belongings.
20. Accessibility
Boulevard 501 is wheelchair friendly and the apartment can be accessed by elevator.
Guests with specific accessibility requirements are encouraged to contact Boulevard 501 before booking so that any relevant requirements can be discussed in advance.
21. Website Information
Boulevard 501 makes reasonable efforts to ensure that information published on this website is accurate and up to date.
Accommodation features, facilities, photographs, descriptions, rates and other information may occasionally change.
Photographs are intended to provide an accurate representation of the accommodation, but minor differences in furnishings, décor or other details may occur.
22. Third-Party Websites and Booking Platforms
The Boulevard 501 website may contain links to third-party websites or booking platforms.
Boulevard 501 is not responsible for the content, availability, security or terms of third-party websites.
Where a booking is made through a third-party booking platform, the terms and conditions of that platform may also apply to the booking.
In the event of a conflict between third-party booking terms and these website terms, the terms applicable to the particular booking will apply, subject to applicable South African law.
23. Website Content and Copyright
The content of this website, including photographs, text, graphics, logos and other material, belongs to Boulevard 501 or is used with permission.
The content may not be copied, reproduced, modified, distributed or used commercially without prior written permission from Boulevard 501, except where permitted by law.
24. Website Use
Users agree to use the Boulevard 501 website lawfully and in a manner that does not damage, disable or interfere with the website or its operation.
Boulevard 501 reserves the right to make changes to the website, its content and services from time to time.
25. Privacy
Personal information provided to Boulevard 501 through the website, booking process, contact forms, email or other communication channels will be handled in accordance with the Boulevard 501 Privacy Policy and applicable South African privacy legislation.
26. Limitation of Liability
Boulevard 501 will take reasonable steps to provide the accommodation and services described on the website and in the applicable booking confirmation.
To the extent permitted by law, Boulevard 501 will not be liable for loss or damage arising from circumstances outside its reasonable control, including interruptions to utilities, services, facilities or access caused by circumstances beyond its reasonable control.
Nothing in these Terms & Conditions is intended to exclude or limit any right or protection that cannot lawfully be excluded or limited under South African law.
27. Events Outside Our Reasonable Control
Boulevard 501 will not be responsible for failure or delay in providing accommodation or services where this results from circumstances outside its reasonable control.
This may include, for example, natural disasters, severe weather, fire, flooding, infrastructure failure, government restrictions, public emergencies, strikes or other circumstances beyond reasonable control.
Where such circumstances affect a booking, Boulevard 501 will communicate with the guest and take reasonable steps to address the situation in accordance with the applicable booking terms and South African law.
28. Changes to These Terms & Conditions
Boulevard 501 may update these Terms & Conditions from time to time.
The latest version published on this website will apply to future website use and bookings, subject to any specific terms already agreed for an existing booking and applicable law.
29. Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa.
Any dispute will be dealt with in accordance with applicable South African law and the rights available to the parties under that law.
Nothing in these Terms & Conditions limits any statutory rights available to consumers.
30. Contact Boulevard 501
For questions regarding these Terms & Conditions, bookings or accommodation, please contact:
Boulevard 501
Harley Street
Margate, 4275
KwaZulu-Natal
South Africa
Telephone: +27 82 800 8893
Email: estelle@501boulevard.co.za
